We aim to ship as soon as possible using your choice of the following methods: 

Royal Mail 1st Class Recorded

Royal Mail Special Delivery

Initial City Link 

Cost will vary depending upon the size and/or weight of the item/s ordered. The cost will show at checkout. 

Although we try to ship ASAP, with some items there may be a delay on dispatch, depending upon availability.

We cannot accept liability for delays caused by third party shippers.

If an item is faulty on delivery we will send a replacement within 48 hours (if in stock) and arrange collection of the defective item. Otherwise simply send the item back to us, packed to the same standard as you received it, and we will repair (or replace as appropriate) and return at no cost. If you are unable to send it to us we can collect for a nominal charge. If we have collected any item which proves not be be faulty, then the customer shall be liable to pay for the uplift and delivery charge. If we have arranged any uplift for ANY reason from a customer, and the customer is not at home at the agreed time then we will either charge a £12 journey fee (charged to us by our courier), or ask that the item be returned by the customer directly.

All refunds will be made back to the card that the origional payment was made from. This can take between 4 and 30 days.